COMPLAINT FILING INSTRUCTIONS


The Oklahoma Real Estate Commission will initiate a formal investigation on a licensee
upon the filing of a formal complaint by the public or the "Commission" when such
complaint alleges a violation of the licensing law.

A complaint should not be filed with the Commission in hopes of changing an
agreement, voiding a contract, or attempting to solve a civil dispute. In those cases,
you should consult with an attorney.

The complaint should consist of a brief, chronological explanation of the facts which
should be stated in the order in which they occurred. Copies of documents, such as
contracts, closing statements, cancelled earnest money checks (front and reverse),
or any other article that will assist in validating your complaint should be attached to the
complaint. Avoid conclusions or opinions. The complaint should be PRINTED or
TYPED
.

Once the complaint has been filed with our office an initial investigation will be
conducted by the Investigations Department. (If sufficient information has not been
obtained through the investigation, a preliminary session will be scheduled before a
case examiner (attorney) and your presence will be required.)
Upon completion of the
investigative process, the investigator (or attorney) will prepare and submit a report to
the Commission at a regularly scheduled meeting. The Commission will either dismiss
the case or order a formal hearing. You will be notified as soon as possible after the
decision of the Commission.

When formal hearings are directed by the Commission, the complaining party becomes
a witness for the "Commission" and will be required to appear and testify concerning
the facts set forth in the complaint.

Your complaint must be signed and notarized to be accepted. Send your completed complaint to:

Oklahoma Real Estate Commission
Investigations Department
Shepherd Mall
2401 NW 23rd Street, Suite 18
Oklahoma City, OK 73107-2431

Telephone (405) 521-3387
Website: www.orec.state.ok.us

PLEASE BE ADVISED THAT ALL INFORMATION YOU SUBMIT TO THE COMMISSION WILL BE A MATTER OF PUBLIC RECORD.

ALL SOCIAL SECURITY NUMBERS MUST BE MARKED OUT ON ALL SUBMITTED DOCUMENTS

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