Consumer Information

The Oklahoma State Board of Cosmetology establishes and enforces safety and sanitation practice standards, which preserve and promote health and safety for the citizens of Oklahoma.

Q.    What type of license is required?
In Oklahoma, cosmetology, facial and nail technology may only be performed by individuals who hold a valid state license and who work in a licensed facility or hold a valid work permit.

Q.    How can I tell if a person performing cosmetology is properly licensed?
All licenses and work permits must be posted in public view with a current photo attached.   You may call the Board of Cosmetology and ask for license/permit verification.

Q.    Are cosmetology establishments inspected?
Oklahoma cosmetology salons are inspected at least twice a year to ensure safety and sanitation compliance and to ensure all persons providing cosmetology services hold a valid license/permit.  The most current salon inspection sheets must be posted in public view.

Services

Q.    What services can a cosmetologist provide and what are some of the things I should look for when receiving these services?

"Cosmetology" includes the practice of bleaching, cleansing, curling, cutting, coloring, dressing, removing, singeing, styling, waving, or similar work, upon the hair of any person by any means, and with hands or mechanical or electrical apparatus or appliances.  Non-permanent removal of hair services may be performed with these devices as long as there is no puncturing of the skin, or by use of cosmetic preparations, antiseptics, tonics, lotions, or creams, massaging, cleansing, stimulating, exercising, beautifying, or similar work, the scalp, face, neck, arms, bust, or upper part of the body, or manicuring the nails of any person.

A cosmetologist may hold themselves to be a Beautician, Beauty Culturists, Beauty Operator, Cosmetologists, or Hairdresser.

All tools and implements used on a client must be disinfected prior to each use.
Chemical services may include permanent waves, straightening, lightening, or coloring of the hair.
When receiving permanent wave services, a preliminary test curl may be taken to determine how the hair will react to the permanent.
For color services, a pretest may be done prior to the treatment to determine the development time, color results and the ability of the hair to withstand the effects of chemicals.
For all chemical services, a towel and/or other sanitary neck strip must be used to keep the full length protective covering (i.e., shampoo cape, drape, smock) from coming in direct contact with a client's skin.  The towel and neck strip will protect the client from solution that may drip during the service.
Chemical solutions must be removed from the skin immediately on contact.  If you feel chemicals dripping on your skin or any burning sensation, inform the cosmetologist immediately.
Some chemicals may have strong odors; they should not cause you discomfort.  Salons should have adequate ventilation to keep the odors from lingering.  If the chemical odor causes you any discomfort, inform the cosmetologist immediately.

"Nail Technology" involves manicures and pedicures.   Manicuring is the practice of cutting, trimming, polishing, coloring, tinting, cleansing the nails, or massaging, cleaning, treating or beautifying the hands of any person.

Nail drills may be used to file artificial and natural nails.  Technicians must follow manufacturer's directions and disinfect the bits before use to avoid the risk of infection.
All sanitation and disinfection products used in cosmetology establishment EPA approval.
Federal law prohibits the use of products containing liquid methyl methacrylate monomers (LMMM/MMA).  If these products are being used, you will detect a strong or strange odor.  The nails may be difficult to file and artificial nails may not easily soak off in solvents.  These products are toxic and could cause respiratory problems.   OSHA requires that products used in cosmetology establishments have an MSDS sheet that will list the product ingredients and health hazards to the product.  As a consumer, you may ask to view this information.
It should not be painful to have artificial nails removed.  If the process causes pain or discomfort, inform the technician immediately.
Diabetics receiving nail services should inform the technician of their condition so special precautions can be taken.
Pedicuring falls under the same practice as manicures but also includes massaging, cleansing, treating or beautifying the feet.
Never ask the practitioner to treat medical conditions such as ingrown toe nails or corns.   These should be treated by medical personnel only.

"Facial Technology" is the practice of applying make-up, skin care or beautifying the face or neck by use of cosmetic preparations, antiseptics, tonics, lotions, or creams.  Services include applying eyelashes or removing facial hair by tweezing, depilatories or waxing.

Chemical exfoliation known as "skin peels" is the process by which layers of facial skin are removed with commercial products.  Chemical exfoliation smoothes wrinkles, reduces scars and blotchy areas and improves the overall appearance of the skin.
It is important to discuss all aspects of the exfoliation process with the facial operator, especially safety issues, hazards, skin types and any skin conditions that may increase risks.  Advise the facial operator of all medications you are taking.
Electrical muscle stimulators (EMS) devices supply electrical energy to the body surface through plates, pads or other attachments and cause stimulation and contraction of the muscles.   Facial operators may use these devices to help creams or lotions penetrate the skin during a facial.  However, only licensed medical practitioners may use the EMS device to relax a muscle spasm, prevent tissue atrophy, increase local blood circulation or promote muscle contractions.

A "Cosmetician" is a person licensed by the Board to perform patron services limited to hair arranging and application of makeup, including, but not limited to, using hairstyling tools and products.

The Cosmetician services must be performed in a licensed establishment to photo studios and cosmetic studios.

A "Hairbraiding Technician" is a person licensed by the Board to perform hairbraiding techniques and hair extensions.

The Hairbraiding services must be performed in a licensed cosmetology establishment.

A "Demonstrator" is a person who is not licensed in this state to perform cosmetology services and who demonstrates any cosmetic preparation by use of a sponge, brush or other applicator for the public from open tester, sampler, or other open container.

The Demonstrator services must be performed in a licensed cosmetology establishment.

Health and Safety Guidelines

Q.    What health and safety guidelines should I watch for?

Is a current facility license posted in public view?
Are valid licenses posted in public view?  Photocopies are not acceptable.
Are the licensees performing only those services for which they are certified/licensed?
Is the establishment clean?  Are work areas cleaned after each client?
Are clean towels and linens stored in a clean area?  Are soiled towels and linens put in a covered receptacle?  Is a clean towel provided for each client?
Do the licensees wash their hands before and after serving each client?
At the workstation, are clean items stored separately from soiled ones?  Are the combs, brushes, and instruments clean?
Are proper disinfectant procedures being carried out?  Instruments must be cleaned with soap and water, then totally immersed in disinfectant that has been registered with the Environmental Protection Agency as having demonstrated tuberculocidal, bactericidal, fungicidal and virucidal activity.   Items that cannot be disinfected must be disposed of.

Complaints

Q.    What if I have a complaint about the cosmetology service, sanitation of the salon or that the person providing the service is not licensed?
First discuss the complaint with the licensee or salon owner.  Many complaints can be quickly resolved in this manner.

If you are injured, discuss what happened with the licensee.  Take photographs of the condition.  If necessary, seek medical attention and file a complaint with the Oklahoma State Board of Cosmetology.

Q.    How do I file a formal complaint?
Contact the Oklahoma State Board of Cosmetology, 2401 NW 23rd St, Ste 84, Oklahoma City, OK  73107 (405) 521-2441.  The Board will mail a complaint form.   All formal complaints must be in writing with the complainant's signature notarized.

Q.    What will happen to my complaint when it is received by the Board?
A Cosmetology Inspector will be notified to conduct an investigation.  The Executive Director will review the findings in order to determine the appropriate course of action in an attempt to resolve the issue.

Q.    What if the person performing the services in unlicensed?
The Board has the authority to investigate allegations of unlicensed cosmetology practice. A formal complaint may be filed with the Board.

The Bottom Line

If you are not comfortable with what you see in a cosmetology establishment, the best thing to do is leave.  Cosmetology services do not hurt, injure, or put you at risk of infection.

Consumer's Bill of Rights

All consumers of cosmetology services offered by Oklahoma licensed professionals have a right to:

Receive competent professional services.
Verify the names, titles and credentials of professionals providing services.
Receive clear explanations of the services offered and costs for the services.
Refuse any services offered.
File a complaint with the Oklahoma State Board of Cosmetology regarding a licensee, establishment, or an unlicensed individual.
Request reasonable accommodations to access professional services as outlined in the Americans with Disabilities Act.
Be treated with courtesy and respect.
Have service options and consequences explained.

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